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Frequently Asked Questions

Orders placed until 00:00 every day will be delivered to the cargo on the next business day. When it is delivered to the cargo, you will be informed by SMS.

08:30 in the morning 18:30 in the evening. We are closed on Saturday and Sunday.

Products that come for return arrive to us at the end of each working day. Transportation time varies between 2 and 3 days. For the products that reach us, one by one is returned to you. If over 3 working days you have given cargo, please contact us from our customer service.

You can pay by cash at the door or by credit card at the door. To pay by credit card, it is sufficient to inform us that you will pay by credit card. If you want, you can make the payment method by Wire Transfer / Eft. You can also receive products from our online site by paying by credit card.

It serves between 10: 00-12: 00 and 13:18:30 in the morning. It is open between 12:00 and 16:00 on Saturdays. It is not available on Sundays.

Your shipping fee for payment at the door is 14.90 TL, and it is 9.90 TL for payments made by credit card.

Exchange and return cargo belongs to the buyer. Cargoes sent through the agreement are deducted from your 10 TL fee in the return process and returned to you.

First of all, our wp line is constantly active. With no special reason and no general meeting, our return to the messages is made from the bottom. For this reason, the messages you write, except for the question you ask like there is no answer, put you at the top of the queue. After creating your order and writing your information, it is our only wish that you show a little patience until you get back with the questions you asked.

When we see your order, your order has been received with the product image, foot number, name, surname, address and telephone information.

You can take advantage of credit card installment advantages when shopping on our online site.

Transportation is provided by UPS Cargo. Istanbul and its surroundings 1 day. Turkey general delivery is 2-3 business days. Except for holidays and holidays and in case of no action on your cargo.

Under the cowboy and western category, the products on the site are leather. Personal production is made. There is no refund, although there is a special production for them. Payment method is available as Money Order / Eft or Credit Card.